Standard: £5.99 (3-5 working days)
FREE OVER £50
|£5.99 (3-5 working days)
Items must be unused and re-sellable as new, including undamaged packaging. Accessories must be returned in the original branded boxes provided and inside a protective shipping box/postal bag. All branded tags and barcode labels must be attached and intact. You can return or exchange your purchase within 14 days. Please note, all items purchased online cannot be returned to store.
Please note that you will be responsible for the cost of returning the products to us unless the item is deemed faulty. We refund up to the value of £10 in postage costs for reasons
a) the incorrect item was dispatched
b) the item is deemed faulty.
The £10 postage refund is only honoured when a valid postage receipt is presented.
HOUSE OF DISASTER
Lower Dicker, Hailsham BN27 4BW
Refund will be processed within 3 business days once we have received the return.
I bought a gorgeous cup for a friends birthday and dropped a quick email to ask if a note could be put in the box. I thought I’d probably be too late but they emailed to say they’d caught it before the courier. My friend received the package and said they had printed off a lovely card putting happy birthday to her with love from me. She says the cup is gorgeous and came in a fab presentation box. A brilliant company with such lovely products, so friendly and helpful - best I have known in a very long time!