Standard: £5.99 (2-5 working days)
FREE OVER £50
|United Kingdom||£5.99 (2-5 working days)||Over £50|
Click here for International Shippings
Items must be unused and re-sellable as new, including undamaged packaging. Accessories must be returned in the original branded boxes provided and inside a protective shipping box/postal bag. All branded tags and barcode labels must be attached and intact. You can return or exchange your purchase within 14 days. Please note, all items purchased online cannot be returned to store. We’ve extended our returns period for the holiday season to 28 days. Items bought online between 1st December 2022 and 23rd December 2022 can be returned within 28 days.
Please note that you will be responsible for the cost of returning the products to us unless the item is deemed faulty. We refund up to the value of £10 in postage costs for reasons
a) the incorrect item was dispatched
b) the item is deemed faulty.
The £10 postage refund is only honoured when a valid postage receipt is presented.
HOUSE OF DISASTER
Lower Dicker, Hailsham BN27 4BW
Refund will be processed within 3 business days once we have received the return.
Having bought a Frida Kahlo pot previously, I purchased a Swallow jar to complement it. The jar arrived quickly but there was an issue with it as the lid didn’t fit properly. I sent an email with photos to House of Disaster who answered within 2days and sent a replacement in the post. This arrived very quickly and is perfect. Thank you for the excellent customer service