Standard: £5.99 (2-5 working days)
FREE OVER £50
|United Kingdom||£5.99 (2-5 working days)||Over £50|
Return requests for purchases made between 1st December and 24th December 2021 will be accepted until 7th January 2022. You will then have a further 14 days in which to physically return the item.
Items must be unused and re-sellable as new, including undamaged packaging. Accessories must be returned in the original branded boxes provided and inside a protective shipping box/postal bag. All branded tags and barcode labels must be attached and intact. You can return or exchange your purchase within 14 days. Please note, all items purchased online cannot be returned to store.
Please note that you will be responsible for the cost of returning the products to us unless the item is deemed faulty. We refund up to the value of £10 in postage costs for reasons
a) the incorrect item was dispatched
b) the item is deemed faulty.
The £10 postage refund is only honoured when a valid postage receipt is presented.
HOUSE OF DISASTER
Lower Dicker, Hailsham BN27 4BW
Refund will be processed within 3 business days once we have received the return.
I was dismayed when the popper failed on my new fox purse, the purse is beautiful, and sadly the popper had a fault, and they immediately sent another purse. The customer service staff are all lovely. The replacement purse has been used a lot and is still going well :)